Privacy Statement
ACOTRO may, from time to time, engage in a limited form of commercial activity that involves the collection, use or disclosure of your personal information. ACOTRO also engages in non-commercial activities under its mandate as administrator of the Substantial Equivalency Assessment System (SEAS) that may also involve the collection, use or disclosure of your personal information. When we collect, use, store and/or disclose your personal information, we are committed to ensuring that this is done in a manner that respects your privacy rights and in accordance with applicable law. Please note that ACOTRO may change any part of its Privacy Statement at any time. Changes will be effective when posted on ACOTRO's website.
What We Do
We understand that you may be concerned about the privacy of your personal information collected in the course of these commercial and non-commercial activities, and have prepared this Privacy Statement to briefly explain our information handling practices.
Privacy law is a rapidly evolving area, and our privacy policies are subject to review to maintain their currency and compliance with evolving law and policy in this area. This document is current as at November 20, 2020. For more detailed information about our practices, contact ACOTRO.
Who to Contact
If you have any questions or complaints about our privacy practices, or wish to access, update or correct your personal information that we have on file, you may contact ACOTRO:
By e-mail at: seas.associate@acotro.org
Or by telephone at: 416-681-1000
1-844-700-5800
Or by mail at:
Association of Canadian Occupational Therapy Regulatory Organizations
20 Bay St, Suite 900
Toronto, Ontario M5J 2N8
Frequently Asked Questions
ACOTRO’s privacy statement describes how your personal information is collected, used, and disclosed, how your information is protected, and how you can request revisions to your personal information.
We collect your personal information on our ACOTRO web site and document upload links only when it is voluntarily provided.
Cookies are small text files stored on your computer by Web sites that you visit. A cookie is not a program or a code and is not malicious in any manner. Cookies are a very important method for maintaining an application's ability to work interactively with a user.
ACOTRO Web sites require cookies be accepted by the computers of the individuals accessing them. If you wish, you may decline or delete cookies. If you decline or delete the cookies, you may not be able to access or run certain applications that are on our Web sites.
ACOTRO’s Web site collects information such as browser type, operating system, geographical locations and site usage patterns. This information is useful to us in designing our Web site so that we can serve you better. This information does not personally identify the user.
Please note that when providing information on-line the internet is not a totally secure medium and ACOTRO cannot guarantee that its security measures will always be completely effective.
ACOTRO keeps personal information only for as long as it is necessary for the purposes for which it was collected. We therefore may retain personal information for different lengths of time, depending on the nature of the personal information and the purposes for which it was provided to us. We dispose of information in a manner that ensures the continued security of the information.
You may access, correct or update any of your personal information that is collected, used or disclosed by us in the course of a commercial or non-commercial activity by making a request in writing to the address above. When a request is made to us in writing, we will respond in a timely fashion. In the rare circumstance that we may not be able to give you complete access, we will explain why and explain any recourse you may have. If we correct or update information upon your request, we will, if necessary, disclose such information to organizations that were provided the prior information.
At ACOTRO, we maintain the security of personal information through the use of safeguards that are appropriate to the form and sensitivity of the information. These safeguards may include physical locks, technological safeguards such as passwords or encryption, and procedural safeguards that ensure that we limit access to personal information on a “need-to-know” basis. Additionally, all of ACOTRO’s employees and agents are required to sign confidentiality agreements and employees are trained in respect of their obligations under this policy.
We use reasonable efforts to keep your personal information as accurate, complete and current as necessary for the purposes to which you have consented.Where we collect the information directly from you, we rely on you to update us to ensure its accuracy.
Your personal information may be disclosed only for the purposes for which you have consented and only to employees or agents of ACOTRO, approved service providers who require access to the information for the purposes for which it was collected, and any provincial occupational therapy regulatory organization with which you indicate you wish to seek registration. We may also disclose your personal information if we are permitted or required to do so by law.
Where personal information is provided to service providers, we ensure that we obtain agreements from such providers that the information is only used for the purposes for which it is provided, and that the security of such information is maintained through technological or physical means.